Emergency Response System/Customer Service

The Emergency Services Representative is responsible for providing the highest level of service to individuals in an emergency.

Candidate profile:
1.   Experience in emergency response or high-stress emergency communication center environments
2.   Ability to clearly communicate with customers in a timely manner
3.   Experience and knowledge of regulations and compliance within an emergency services environment
4.   Open to flexible scheduling based on preference, including days, nights, and weekends
5.   Able to commute to an office of majority of the work schedule
6.   Home network requirements must be met
7.   Ability to assess and readily relay information accurately with high attention to detail, while operating various methods of communication equipment
8.  Ideal candidates will be proficient in Japanese/English both in written and speaking communication